February 9, 2010

A-Active Pest Control Uses FleetMatics GPS to Increase Profits Through High-Quality Customer Service

Posted by Larry Jaffe under Fleet Tracking
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For over 30 years, A-Active Termite and Pest Control has provided expert professional pest management services to their clients in southeast Virginia. A-Active believes in a zero tolerance policy toward pests and utilizes specially trained, certified and registered service technicians to solve any pest problem.

Kevin Kordek, President and CEO of A-Active Pest Control, believes that customer service is the cornerstone of his business. By exceeding customer expectations, A-Active has emerged as a leader in the pest control industry despite current economic conditions.

However, Mr. Kordek wanted to further improve customer service, as well as improve the overall efficiency of his business. The company decided that they could achieve their business objectives by installing the FleetMatics GPS Vehicle Tracking Solution into their fleet of 19 vehicles.

“Senior management went through a live demonstration of FleetMatics GPS and looked hard for reasons NOT to do it,” said Mr. Kordek. “We couldn’t find any. The product was just so powerful and fit our business model perfectly.”

With FleetMatics GPS installed, A-Active achieved immediate results in their customer service, especially in their response to unscheduled emergency calls.

“In one instance, we got a call from a client that needed immediate treatment,” said Mr. Kordek. “We were able to look right on the FleetMatics system and find the tech that was closest. Our tech arrived fifteen minutes after the call. The client was ecstatic. She said, “Were you guys waiting in my driveway when I called?’”

According to Mr. Kordek, this type of response to customer calls has significantly increased the company’s ability to earn new clients. In the competitive pest control industry, the company that arrives first to a call often gets the business. With FleetMatics GPS, A-Active can arrive before the competition and secure more business.

With FleetMatics GPS installed, A-Active realized a number of benefits beyond improved customer service:

* Increased productivity allowed for additional jobs completed during a day
* Modified driver behavior, making them safer on the road
* Speeding alerts reduced fuel consumption and improved safety
* Idle times significantly reduced – in one instance from 14 hours to one hour per week
* Fuel savings of 10 to 12 percent – enough alone to pay for the system
* Lower insurance rates, worker’s comp claims, law suits and other liabilities
* Served as the basis for an employee bonus program

“In my business, people are the most important aspect and FleetMatics believes that also,” said Mr. Kordek. “It doesn’t matter if your business is in pest control, computer repair or delivering pizzas, Customer Service is what it’s all about, and FleetMatics GPS can help.”

 

January 30, 2010

Are Fleet GPS Tracking Systems Indispensable to Fleet Managers?

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , |
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Given our economic climate, anything that can give your company an edge should be jumped on right away, and it seems like fleet managers have seen the light and incorporating fleet GPS tracking. It makes sense as this is one of the few areas that ROI is close to immediate. Plus fleet tracking makes life much easier for managers and dispatchers in several ways.

Fleet managers are empowered to monitor their vehicles on an immediate basis. This is real-time monitoring folks and worth every penny, because the information provided is indispensable. You can follow each vehicle, know where they are at any given moment, know how many stops they made, and even help your drivers get through traffic problems. Fleet GPS tracking streamlines the entire process, and cuts way down on unprofitable wait and idle times. You will also be alerted, should employees use their vehicles for other than the stated purpose, i.e. personal use.

The savings in fuel and maintenance are substantial, companies like FleetMatics provide precision reporting so you know when each vehicle is due in for service.

Yes Fleet GPS Tracking is indispensable for fleet managers!

 

January 29, 2010

Is Your Insurance Company Giving You a Break?

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , , , , , |
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While you are busy streamlining your operation with Fleet GPS Tracking, you might see some other cost reductions coming down the pike. I am talking insurance, than necessary but costly expense right out of your bottom-line. That’s right, many insurance companies give you a break if you are riding with GPS. Many insurance providers are offering companies that install a tracking system into their vehicle a significant discount of up to 30%. Many insurance providers realize that vehicle tracking increases the security of vehicles and allows fleet managers to ensure that their employees drive responsibly.

Another advantage of vehicle tracking is that it can help to rapidly settle insurance claim disputes. Since the tracking keeps an accurate travel record  of each vehicle, it is usable as evidence when making or defending claims. This can keep rates down as well as you can defend yourself against arbitrary increased premiums.

Test drive the FleetMatics system and watch your costs go down.

 

January 29, 2010

Minimize Disputes with Fleet GPS Tracking

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , |
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Just imagine a dispute free day. No angry phone calls from customers wondering where your crew/driver is. Your Customer Service Reps are ecstatic since they no exactly where your guys are can easily relate location and estimated arrivals with a precision they never had. No upset feelings with your drivers as they are guided through traffic barriers. Your dispatcher is no longer chewing on Tums, he wears smiles instead of frowns. You finance guy is not pulling his hair out as hours and fuel are unpredictably low (less overtime, for example).

All this comes about with the simple installation of Fleet GPS Tracking!

Here’s how it works. Fleet GPS tracking monitors your vehicle activity and records everything from location to precise time the vehicle arrived, how long there and when departed. If you are in the service industry, this helps with billing as you know how long your crew was at any given location. In other words you have an accurate tracking system recording date, location and time. No guess work, no estimates, just a precise report. Should a customer complaint come in you have irrefutable proof to handle it.

For freight haulers, once again GPS Fleet tracking comes to the rescue as you can prove when your truck arrived at a given location, should any claims be submitted. Of course, this should help your insurance bills.

Fleet GPS Tracking takes care of business – yours and your customers. One the most highly evolved systems comes from FleetMatics, test drive it today!

GPS Fleet tracking systems are reducing disputes between employers and employees and businesses and customers.

GPS fleet tracking systems monitor a vehicles daily activity and records data including locations visited, what time a vehicle arrived at a location and how long it was there for. This data is helping many companies to prevent disputes with customers and maintain strong relationships.

Businesses that invoice customers for the time that their employee was on site for are able to refer to a tracking system when invoicing. As tracking system accurately records the location, time and date, any disputes can be easily avoided should a complaint about inaccuracy arise.

Some businesses may also receive complaints from customers that the company representative did not arrive within the agreed time window; again the tracking can be used to prove otherwise if this is not the case.

Companies that operate a fleet of HGVs (Heavy Goods Vehicles) can become subject to bogus insurance claims. These claims can often be difficult to prove as non genuine. As GPS vehicle tracking solutions record the date, time, location, speed and direction of travel, the data from them can be submitted as evidence to dispute a claim. This alone is helping companies to prevent loss of money through excess charges and increased premiums.

 

January 19, 2010

The Ultimate Tracking Tool

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , , , |
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Some of you may be familiar with GPS devices. You know those pieces of technology that accurately tell you where you are thanks to satellites in the sky determining your location. But are you aware of GPS tracking for fleets. That’s right if you have a few vehicles or a few hundred vehicles, Fleet GPS tracking is the one tool you cannot be without. With this technology, you can pinpoint the location of each of your vehicles, get precise timing of shipments and deliveries or service calls and keep your drivers and crew under your steady eye.

If you run a crew of electricians, roofers, construction workers, any type of trace that you have on the road you can benefit from this incredible technology. It is simple to install and use.  You can access through the Internet so no matter where you are you can monitor your crew. You will see a rapid return on your investment, as your business becomes more and more profitable. And it happens right away.

You will see an almost instant upturn in productivity, and reduced overtime and fuel expenses and even insurance costs are lower. Since you are monitoring driver speed, there is an improvement in safety (speeding is virtually eliminated) and thus accidents are fewer. When drivers know they are being monitored they pay more attention to the road.

Your customers are pleased because they know accurately when they will receive their shipment or service call. Fleet GPS tracking will reduce your stress level and make everyone’s job easier from management to driver.

Road test the FleetMatics GPS System today!

 

January 16, 2010

GPS Fleet Tracking – It’s Real Time!

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking | Tags: , , , , , , , , |
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One of the neatest things about Fleet GPS Tracking is its real-time capability and functionality. As it all happens, fleet manager, dispatchers, owners get live mapping and alerts based on your fleets whereabouts, destinations, idle time, speed, etc. This accurate progression of your team empowers you to greater management abilities. This is great for letting customers know the ETA of shipments and deliveries. Customers are kept in the know instead of some vague arrival time.

For example, live mapping literally plots your fleet vehicle’s real time positions on Google maps so you can view the entire fleet as it moves to their various destinations.

You are kept in the know of all your drivers’ movements.You know where they are, how long they are staying there and how fast they are driving. It’s as if you are riding shotgun!

This really helps when running a fleet. And FleetMatics does it the best.

 

January 12, 2010

Stolen Truck Trade Route Disrupted Thanks to GPS Tracking

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , |
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A stolen service truck led San Antonio police to an illegal stolen-goods route to Mexico.The Miner Corporation reported a theft from their north-side warehouse building early Wednesday morning: more than $10,000 in tools, including five welding units and a work truck.What the thieves didn’t know was that the truck had a GPS tracking device in it. You can read the story here.

Another good reason to get FleetMatics!

 

January 12, 2010

Fleet GPS Tracking Lowers Costs

Posted by Larry Jaffe under Fleet Tracking
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If you are running a fleet, you know that there are variety of costs involved, from manpower and fuel to maintenance. Running a fleet can be a complicated business, but if you have FleetMatics GPS tracking it can all come together for you. GPS tracking systems not only track your vehicles to the second, but also provide utilitarian reports to help you run your fleet better including such information as journey history, idling time, details of journey, vehicle speeds, stop points, current location, travel events, full summaries and any other relevant information that can be tailored to fit your business.

FleetMatics is able to accurately monitor every move your drivers make throughout the work day.   In fact, the knowledge that a GPS tracking system is installed in their vehicle can be a good deterrent for drivers who might ordinarily misuse the company vehicle or time for personal errands or other unauthorized activity.

Additionally, fleet managers and dispatchers follow your drivers’ activities providing accurate dispatching, easy route changes and cost efficient route mapping. All of this adds up to benefits for the customer and profits for the company. GPS tracking ensures travel safety by keeping your vehicles to the proscribed speed limit .

Fleet GPS Tracking deliver a competitive advantage with increased productivity, waste elimination, effective and smart human resources management, and most importantly a better flow of both packages and business.

Test drive FleetMatics today!

 

January 1, 2010

A Few More Reasons to Employ Fleet GPS Tracking

Posted by Larry Jaffe under Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , , , , , |
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If you are a contractor, roofer, electrician, HVAC, etc. owner, then you know how important it is to keep track of your crew and your trucks. The FleetMatics GPS Fleet Tracking solution delivers efficiency in almost every aspect of your organization from administration to streamlining routing.

FleetMatics can automate your vehicular administration by scheduling service, recording working hours for your crew and how much travel they did (record miles travelled). You will get real-time response and information so you can make decisions on the fly based on verified information and not only your gut. Accurate vehicle monitoring empowers your drivers and makes them completely accountable.

A side benefit is better maintenance costs due to less wear and tear on your vehicles. Tracking vehicles means your drivers are staying within posted speed limits thus reducing engine and tire wear. Vehicles are automatically slotted for regular service which means they are being looked after better and as a result stay in tip top condition. Vehicles also experience less off-hours usage, saving on fuel and maintenance.

As a manager you are in better control of your fleet, unauthorized usage is virtually terminated as those activities are instantly identified and stopped. Should one of your vehicles be stolen, it is immediately tracked and found. Alerts can be set up to let you if any  vehicle moves outside of it geographical area.

Ranking right up there as a major benefit is optimizing route planning by avoiding heavy traffic areas, real-time examination of routes so pickups and deliveries are made in proper sequence.  And just knowing where your drivers are so you can alert customers of arrival times.

Many insurance companies offer a discount for companies with Fleet GPS Tracking, because monitored vehicles and drivers take better care and bad driving habits are reduced thus cutting back on accidents. Of course as stated earlier, theft control both for the vehicle and loads is highly reduced, again reducing insurance costs.

Speak to your FleetMatics representative today and see how you can benefit from Fleet GPS Tracking.

 

December 31, 2009

GPS Basics – How It Works

Posted by Larry Jaffe under Energy, Fleet, Fleet Tracking, Fleets, Fuel Savings, GPS, GPS Live Tracking, GPS Tracking, Real-Time Tracking, Tracking Stolen Vehicles | Tags: , , , , , , , , |
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GPS tracking employs a satellite linked device that updates vehicle information at approximately 20 seconds intervals. The information transmitted includes date, time, location (latitude and longitude) heading direction, altitude and travelling speed. The fleet manager is kept completely up to date with fleet status 24/7 through Internet access. And that is just the beginning.

FleetMatics delivers specific monitoring tools that inform dispatchers, CSR’s (Customer Service Representatives) and the fleet manager exactly what is happening to any given vehicle at any given time. The manger is notified when the vehicle starts, stops, leaves a designated geo area, exceeds a specific speed, etc.

Now you can really manage your fleet, thanks to FleetMatics!

GPS tracking employs a satellite linked device that updates vehicle information at approximately 20 seconds intervals. The information transmitted includes date, time, location (latitude and longitude) heading direction, altitude and travelling speed. The fleet manager is kept completely up to date with fleet status 24/7 through Internet access. And that is just the beginning.

FleetMatics delivers specific monitoring tools that inform dispatchers, CSR’s (Customer Service Representatives) and the fleet manager exactly what is happening to any given vehicle at any given time. The manger is notified when the vehicle starts, stops, leaves a designated geo area, exceeds a specific speed, etc.

Now you can really manage your fleet, thanks to FleetMatics!

 

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